SHIPPING & RETURNS

SHIPPING POLICY

  • SHIPPING IS CURRENTLY AVAILABLE WITHIN AUSTRALIA + New Zealand, USA & Canada.
  • FREE express Within Australia ON ALL Orders over $100.
  • FLAT Rate of $15 for STandard Shipping to New Zealand & $25 to Other International Destinations.
  • ALL ITEMS ARE SHIPPED VIA REGISTERED AUSTRALIA POST.
  • A TRACKING NUMBER WILL BE ISSUED WITH THE SHIPPING CONFIRMATION.
  • ALL ITEMS SHOULD BE RECEIVED WITHIN 7 BUSINESS DAYS OF SHIPPING, EXCEPTIONS MAY APPLY.
  • AS we are located outside the Metro area shipping may take a little longer.
  • FOR MORE DETAILS PLEASE CHECK THE AUSTRALIA POST WEBSITE.

 

Returns Policy

  • Changed your mind? Sizing not right? Creatures Of Indigo offers exchanges on any full price items returned in original condition within 14 days of receipt. Email contact@creaturesofindigo.com.au for your returns slip.
  • All items must be returned in original condition -  unworn, unwashed, undamaged, unused, and with all original tags and accessories attached. 
  • Creatures of Indigo reserve the right to decline a return if we conclude the item is not in original condition. Returned items not received in their original condition will be automatically returned to the customer.
  • All items purchased on sale are FINAL SALE, they are non-refundable and cannot be returned.
  • Swimwear and intimates are non-refundable and cannot be returned.
  • All International Sales are FINAL SALE, they are non-refundable and cannot be returned.
  • ALL ITEMS ARE INSPECTED BEFORE DISPATCH TO ENSURE THERE ARE NO DEFECTS.
  • The cost of the return shipping is at the customer’s expense and is non-refundable.